Frequently Asked Questions

Here are some of the most frequently asked questions about auto shipping:

Q: What is direct auto transport?

A: Direct auto transport, sometimes called door-to-door auto transport, is a type of auto transport service in which a vehicle is shipped from one customer designated location to another. It is important to contrast this with terminal shipping, in which a vehicle is transported from a pre-determined yard to another pre-determined yard (usually with the help of multiple trailers,) and port to port shipping, in which a vehicle is shipped over the sea from one port to another.

Q: What type of shipping is best for me?

A: There is really no generic answer to this question. There are many considerations that one must take into account when deciding what type of auto transport that you need. While open trailer car shipping is the most common type of auto transport service, there are no guarantee that this will be neccesary or sufficient for your particular more. To better understand what exactly it is that you’ll need, we recommend that you read up about the various types of auto transport services or consult an auto transport professional before making this decision.

Q: Is auto transport expensive?

A: It may be surprising to some, but auto transport is relatively inexpensive compared to driving one’s self. When you add up all the extra costs associated with driving, like food, tolls, gas, room and board, opportunity, airfare (where applicable,) and so on, you’ll see that it’s usually about $100-200 cheaper to ship your car than to drive it yourself. This is not to mention that driving across the country can be quite boring and tedious.

Q: Can I specify a time and date for my pick up and delivery

A: It is generally difficult to specify a time and date for pick up and delivery. There is a standard 2-day window for pick up and delivery in most cases. This is due to the nature of auto transport. Keep in mind transport trailers are mechanical objects that spend thousands of hours on the road each year, sometimes causing breakdowns. Additionally, your vehicle will be transported with up to 10 other vehicles, making precise timings all the more difficult.

With that said, there are express auto transport services available if you are willing to pay a premium.

Q: Once my vehicle is picked up, how long will it take to get to it’s destination?

A: That depends on where your vehicle is going. Cross country trips usually take about 7 to 10 days, cross regional trips take 5 to 7 days, and regional transport takes about 3 to 5 days. Keep in mind that these dates are estimated.

Q: What happens if my vehicle gets damaged in transit?

A: Damage incurred in transit is covered under the insurance of the hauler. Your auto transport broker will be able to provide an insurance slip before your transport begins upon your request.

Q: Is it OK to pack personal goods in my vehicle for transport?

A: While this practice is allowable, it is not recommended. It is technically illegal to transport personal belongings in your vehicle during auto transport without the proper insurance and paperwork, and most haulers do not have said documents.

This is not to say that you cannot ship personal goods in your vehicle, however. Most haulers allow around 100 pounds of extra weight in the vehicles that they haul. So if you plan to transport your personal effects, please keep them in the truck and under 100 pounds.

Q: How do I set up auto transport with American Auto Move?

A:If you would like to transport your vehicle with American Auto Move, please visit http://www.americanautomove.com or call (888) 201-2370 for more information.